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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Claire Miranda

Claire Miranda

June 7, 2025

5  out of  5
rating by Claire Miranda
"She walked me through the app and answered all my questions."
We responded:
"Thank you so much, Claire! We’re glad we could walk you through the app and answer all your questions. If you have friends or family who could use help with their insurance, we’d love to assist them too!"
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Kyle Strawser

June 6, 2025

5  out of  5
rating by Kyle Strawser
"Recently decided to switch back to State Farm and I was very impressed with not only the coverage and price I am now paying but also how attentive, friendly, and knowledgeable Kathy the agent who assisted me through the entire process was. It's also nice to know that my insurance agent is close by and very responsive to any of my questions. I highly recommend The Liz Olvera agency."
We responded:
"Kyle, welcome back and thank you for such a thoughtful review! Kathy takes pride in making sure every customer feels supported, and we’re so glad to hear she did just that. We’re lucky to have customers like you in our community!"
Profile photo of Erina Mesa-Nauls

Erina Mesa-Nauls

June 6, 2025

5  out of  5
rating by Erina Mesa-Nauls
"I’ve had such excellent service. Everyone has went out their way to make sure everything goes smoothly, thank you all!"
We responded:
"We appreciate you, Erina! It means a lot to hear that our team went above and beyond to make things easy for you. Thank you for trusting our office, we’re here whenever you need us."
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Alicia Govea

June 5, 2025

5  out of  5
rating by Alicia Govea
"I had a great conversation with an agent today regarding my policy benefits, she was helpful, and very pleasant. She explained all the benefits and answered all my questions. Best of all, because I bundled I got a great deal. It’s a great feeling to know my vehicles, home, and life (life insurance) are protected."
We responded:
" Thank you, Alicia! It means so much to hear that you feel secure with your coverage and had a great experience with our team. Protecting what matters most is our top priority. We’re always here if you need anything — and we’d love to help the people you care about too!"
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Rara Ramos

June 4, 2025

5  out of  5
rating by Rara Ramos
"Wendy did a great job of explaining a life insurance policies with me. I appreciate her time and getting me set up for anything that can happen. Thanks again!"
We responded:
"Thank you so much, Rara! We’re thrilled to hear Wendy took great care of you and helped you feel prepared for the future. We appreciate your trust in us — and if any friends or family are curious about life insurance, we’d love to help them too"
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Suita Montejo

June 3, 2025

5  out of  5
rating by Suita Montejo
"Good customer service. Alfredo siempre esta para ayudar con lo que necesite."
We responded:
"Gracias, Suita. Nos alegra saber que Alfredo siempre está listo para ayudarte. Valoramos mucho tu confianza. Si tienes familiares o amigos que necesiten ayuda con seguros, con gusto los apoyamos."
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Rena De La Rosa

June 2, 2025

5  out of  5
rating by Rena De La Rosa
"Alfredo was very professional and took care of the issue I required."
We responded:
"Thank you, Rena, for the kind review! Alfredo always aims to provide top-notch service, and we’re glad he delivered. If you have friends or family who need insurance, we’d be honored to assist them too."
Profile photo of Georgie Cornelius

Georgie Cornelius

June 1, 2025

5  out of  5
rating by Georgie Cornelius
"Thank you, thank you, thank you! I’ve received premier service over the last several years with Liz Olvera’s State Farm Insurance. I trust the quality and service and will happily recommend the team for home, auto and any of your other insurance needs. You can’t go wrong. 😁 Bravo!!"
We responded:
"Thank you so much, Georgie! It’s been an honor to serve you over the years. We’re thrilled to hear our team continues to deliver the quality and service you deserve. Your recommendation and support are deeply appreciated!"
Profile photo of Karla Renteria

Karla Renteria

May 30, 2025

5  out of  5
rating by Karla Renteria
"They have always been very patient with me, taking the time to explain all of my questions and making sure to follow up on my car insurance. They're very easy to contact and always attentive. I feel that this service is truly worth the money."
We responded:
"Thank you, Karla! We’re so happy to hear you’ve felt supported and well-informed throughout your insurance journey. If any of your friends or family need help with auto, home, life, or health insurance, we’d love to assist them too. Referrals from awesome customers like you mean the world to us"
Profile photo of Bobby Hughes

Bobby Hughes

May 30, 2025

5  out of  5
rating by Bobby Hughes
"Kathy reached out to help me lower my monthly bill. Very professional! They've got my business!"
We responded:
"Bobby, thank you for the honest feedback. We are happy to hear that you enjoyed your experience with our agency, our number one priority is to help as many customers as possible like you protect what matters most. Looking forward to serving you many years. Best, Liz Olvera, Agent Visit us at www.dallasagentliz.com for: Auto insurance Home insurance Life insurance Business insurance 469-291-8179 "
Profile photo of Anthony Pacheco

Anthony Pacheco

May 30, 2025

5  out of  5
rating by Anthony Pacheco
"Great customer service from Kathy, she made the process of getting insurance for my vehicle easy."
We responded:
"Thanks so much, Anthony! We’re happy to hear Kathy made getting insurance for your vehicle easy. Thank you for trusting our Dallas office—feel free to visit www.dallasagentliz.com for help with auto, home, life, or health insurance anytime!"
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Jim Wintle

May 30, 2025

5  out of  5
rating by Jim Wintle
"Kathy was very helpful and patient with all of my questions. Thanks"
We responded:
"Thanks so much for the 5-star review, Jim! We’re honored you chose our Dallas office for your car insurance needs. Kathy was happy to assist, and we invite you to visit www.dallasagentliz.com anytime for auto, home, life, or health insurance help."
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casandra

May 30, 2025

5  out of  5
rating by casandra
"Amazing customer service! Professional, patient, and genuinely cared about resolving my issue. Everything was handled quickly and smoothly, and she made sure I understood each step of the process. Kathy is the best!!"
We responded:
"Thanks, Casandra! Kathy is one of the best, and we’re so glad she made your experience smooth and stress-free. If you ever have friends or family looking for the same level of care, feel free to send them our way. They can visit us anytime at www.dallasagentliz.com for auto, homeowners, health, and life insurance!"
Profile photo of Eudislen Luces

Eudislen Luces

May 30, 2025

5  out of  5
rating by Eudislen Luces
"Since I've been with this insurance agency, I can say that the service is superb, and they guide you through everything you're looking for. They're always patient and kind."
We responded:
"Thank you so much, Eudislen! Your support means a lot to all of us at the Liz Olvera State Farm Agency. We’re here whenever you need us—and happy to help anyone you refer too!"
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ellen Gomez

May 29, 2025

5  out of  5
rating by ellen Gomez
"Wow never met a person that has amazing customer service like Kathy !"
We responded:
"Thank you so much, Ellen! Kathy’s customer service is one of a kind, and we’re thrilled she made your experience so positive. If you have any friends or family who need help with insurance, we’d love the chance to help them too!"
Profile photo of Kylie Dancer

Kylie Dancer

May 29, 2025

5  out of  5
rating by Kylie Dancer
"I have loved working with Liz Olvera, she is always quick to help me lower my bill and very informative!"
We responded:
"Kylie, thank you for the kind words! I’m so happy to help anytime—and if you know anyone else looking to save on their insurance and get personalized service, feel free to send them my way!"
Profile photo of Ruben Rodriguez

Ruben Rodriguez

May 29, 2025

5  out of  5
rating by Ruben Rodriguez
"Alfredo is the best to work with"
We responded:
"Thanks so much, Ruben! Alfredo’s the best! Send your friends or family our way—we’ll make sure they’re taken care of just like you."
Profile photo of Maylet Gomez

Maylet Gomez

May 29, 2025

5  out of  5
rating by Maylet Gomez
"10/10 If you're looking for someone who is professional, reliable, and truly cares about helping you, I highly recommend Wendy Luna ."
We responded:
"Thank you so much, Maylet! We’re so happy to hear Wendy provided such professional and caring service. We truly appreciate your recommendation—and if you ever send friends or family our way, we’ll be sure to take great care of them too!"
Profile photo of Brianna Rathbun

Brianna Rathbun

May 29, 2025

5  out of  5
rating by Brianna Rathbun
"Had the pleasure of working with Wendy to get a quote and purchase a new car insurance plan. She made it quick and easy!"
We responded:
"Thanks, Brianna! We’re glad Wendy could make things quick and easy for you. We appreciate the review, if you have any friends or family that are looking for a free insurance quote please send them our way, we’ll be happy to help. "
Profile photo of Eduardo Xhavez

Eduardo Xhavez

May 28, 2025

5  out of  5
rating by Eduardo Xhavez
"Renewing our renters insurance has never been so fast and easy and would highly recommend for anyone looking for renters insurance"
We responded:
"Thanks so much, Eduardo! We’re happy to make your renters insurance renewal smooth and hassle-free. Your recommendation means a lot to us!"
Profile photo of Payton-Azhlee Toscano

Payton-Azhlee Toscano

May 28, 2025

5  out of  5
rating by Payton-Azhlee Toscano
"Kathy was fantastic! She made everything so easy."
We responded:
"Thank you so much, Payton! We’re thrilled to hear Kathy made everything easy for you—she’s truly amazing! We appreciate you taking the time to share your experience."
Profile photo of Arismel Delapaz

Arismel Delapaz

May 27, 2025

5  out of  5
rating by Arismel Delapaz
"They are always so helpful and informative! I have been with them for a few years now nothing but good things to say!"
We responded:
"Thank you for the kind words, Arismel! It’s always our goal to provide helpful and informative service, and we’re so grateful you’ve stayed with us all these years. We’re here whenever you need us"
Profile photo of Emily Rodriguez

Emily Rodriguez

May 22, 2025

5  out of  5
rating by Emily Rodriguez
"Just got my auto insurance with state farm through Kathy! The quotes beat every other insurance company I received quotes from. The customer service experience was 10/10 she explained everything in detail and went over all of my insurance options. She was even able to get me some discounts applied, very informative and patient with me! 100% recommend Kathy at State Farm!"
We responded:
"Hi Emily, Wow—thank you so much for the fantastic review! We’re thrilled to hear Kathy provided a 10/10 experience and helped you find the best coverage. She takes great pride in making sure everything is clear and customized, and it means a lot to see that recognized. We’re so glad you chose us for your auto insurance, and we’re here anytime you need support. If your friends or family are shopping around, send them our way—Kathy and the team would love to help them too! Thanks again for the kind words and recommendation!"
Profile photo of Litzy Chavez

Litzy Chavez

May 22, 2025

5  out of  5
rating by Litzy Chavez
"Wendy Luna did an amazing job helping me sign up for my vehicle insurance ! Highly recommend her , she made everything so easy and quick !"
We responded:
"Hi Litzy, Thank you for the glowing review! We’re so happy to hear Wendy made your insurance sign-up experience easy and stress-free—she’s truly amazing at what she does! We appreciate you taking the time to recommend her, and we’re lucky to have you as part of our State Farm family. If your friends or family ever need help with coverage, send them our way—Wendy and the rest of our team would love to help! Thanks again for choosing us!"
Profile photo of Kasim Kabbara

Kasim Kabbara

May 21, 2025

5  out of  5
rating by Kasim Kabbara
"Kathy have been doing an amazing job reaching out and reassuring me about State Farm ability to help me get a discount and be secure with my car insurance"
We responded:
"Hi Kasim, Thanks so much for the 5-star review! We’re thrilled to hear Kathy helped you feel supported and secure—she’s a huge part of what makes our office special. Our whole team is committed to making insurance simple, personal, and actually helpful! If you ever have friends or family who could use that kind of support, we’d be honored to help them too"