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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Chancellor

September 30, 2025

5  out of  5
rating by Greg Chancellor
"Appreciate the time that Liz took to review and explain the policy coverages in her annual check-in. This provides comfort that I am being covered properly and have the peace of mind that a local agent is accessible for any questions or concerns."
We responded:
"Greg, thank you so much for your kind words! I’m glad our annual review gave you peace of mind and clarity on your coverages. It’s always my goal to make sure you feel protected and supported by a local team you can count on. We truly appreciate your trust — and if you know of friends or family who could benefit from the same care, we’d be honored if you’d send them our way."
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Tam Ly

September 29, 2025

5  out of  5
rating by Tam Ly
"Kathy has been a tremendous help and has been very responsive on our family needs."
We responded:
"Thank you, Tam! I’m so glad to hear Kathy was able to take great care of your family’s needs. We’re lucky to have her on our team, and we truly appreciate your trust!"
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Jesus Falcon

September 26, 2025

5  out of  5
rating by Jesus Falcon
"By far, the best customer service I have ever experienced, answered all my questions!"
We responded:
"Jesús, thank you for sharing your experience! We’re so glad we could provide the best service and answer all your questions. If you know anyone looking for the same care, we’d love your referrals. "
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Crystal Benitez

September 23, 2025

5  out of  5
rating by Crystal Benitez
"I recently switched to State Farm from Allstate and ended up saving nearly $2,000! Kathy made the whole process so easy. She was fast, efficient, and incredibly helpful. I really appreciate how smooth she made everything and I highly recommend her to anyone looking to save money!"
We responded:
"Crystal, thank you for the wonderful review! We’re excited Kathy was able to save you so much and make everything smooth. If you know friends or family who’d like the same experience, we’d love for you to send them our way"
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Amber Aceves

September 20, 2025

5  out of  5
rating by Amber Aceves
"Liz and her team are amazing and not only helped me with my auto coverage but also helped me understand the different types of life policies State Farm has to offer. My husband and I wanted to make sure our family is covered and the team did just that! The office took the time to answer my questions and were very patient and professional. I highly recommend Liz Olvera!"
We responded:
"Hi Amber, Thank you so much for your kind words! It means the world to us that you and your husband feel confident and protected with your auto and life coverage. Our goal is always to take the time to explain options and make sure families like yours feel supported and covered. We truly appreciate your recommendation and are grateful to be your State Farm family. "
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Ginny Carson

September 19, 2025

5  out of  5
rating by Ginny Carson
"Real friendly people who help you out!!!!"
We responded:
"Thank you so much, Ginny! We truly appreciate your kind words. Our team works hard to make sure every customer feels supported and cared for, and we’re so glad you had a great experience with us. If you ever have friends or family looking for insurance, we’d be honored if you sent them our way"
Profile photo of Jasmine Mireles (Jazz)

Jasmine Mireles (Jazz)

September 17, 2025

5  out of  5
rating by Jasmine Mireles (Jazz)
"Alfredo was so helpful and communicated quickly."
We responded:
"Thank you so much, Jasmine! We’re happy Alfredo was able to help you quickly. We’d love to assist your friends and family too, referrals mean the world to us. "
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Tanky Bell

September 9, 2025

5  out of  5
rating by Tanky Bell
"Friendly and great service Alfredo was the best all staff was welcoming and friendly would definitely recommend this location"
We responded:
"Hi Tanky, thank you so much for the 5 stars! We’re so glad Alfredo and our team made you feel welcome. Don’t forget—if you send family or friends our way, you can both benefit from our referral program. We’d love to take care of them just like we do for you!"
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Cyndy Vega

September 9, 2025

5  out of  5
rating by Cyndy Vega
"Alfredo was super helpful getting me set up with auto insurance. He made the process easy and explained everything clearly!"
We responded:
" Hi Cyndy, Thank you so much for your kind words! We’re thrilled to hear that Alfredo was able to make the auto insurance process easy and clear for you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Also, be sure to ask about our referral program — it’s a great way to share the benefits with your friends and family!"
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Alexa S

September 9, 2025

5  out of  5
rating by Alexa S
"State Farm has been amazing so far. The price is fair, and it was easy to sign up. Alfredo was very helpful and polite. I haven’t had any issues. I would recommend it."
We responded:
"Thank you, Alexa, for your kind review! We’re so glad Alfredo provided the helpful service you deserve. Your trust means so much to us. If you ever have friends or family searching for insurance, we’d be honored if you sent them our way—we’ll take great care of them too."
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Yeimi Benitez

September 4, 2025

5  out of  5
rating by Yeimi Benitez
"Las mejores en ser amables siempre contestan siempre te regresan la llamada sin duda alguna no las cambio por nada great job"
We responded:
"Yeimi, gracias de corazón por tu reseña de 5 estrellas. Nos hace muy felices saber que siempre recibes nuestras llamadas y atención con amabilidad. No olvides referir a tus familiares y amigos. "
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Maria Moreno

September 4, 2025

5  out of  5
rating by Maria Moreno
"My dad recommended Hilda’s office with State Farm on Columbia Ave to me! I had the pleasure of speaking with Alfredo and so grateful that he answered my call because I had so many questions and he was very patient with me and super knowledgeable on all the types of insurance that I was looking for. I am very pleased with this experience I had today☺️ I highly recommend them!!"
We responded:
"Maria, your kind words mean so much—thank you for the 5 stars! We’re thrilled Alfredo provided such a helpful and knowledgeable experience. Don’t forgot to ask for our referral program! Welcome to our State Farm family. "
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Joanna Garcia

September 3, 2025

5  out of  5
rating by Joanna Garcia
"Great customer service and clear communication with staff, very helpful. Thank you"
We responded:
"Thank you so much for the 5 stars, Joanna! We’re so glad you had a great experience with our team. Don’t forget to refer your friends and family—we’d love to help them too."
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Ana Valerio

September 2, 2025

5  out of  5
rating by Ana Valerio
"Great customer services."
We responded:
"Thanks for the 5 stars, Ana! We’re so happy to hear you enjoyed both our service and pricing. We look forward to helping you again anytime"
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TYAGI

August 27, 2025

5  out of  5
rating by TYAGI
"I have had many insurance reps over the years and I can truly say that the Liz Olvera state farm group are friendly attentive and are always there for me no matter what! Thank you !"
We responded:
"Tyagi, your review made our day! We’re so glad you feel cared for by our team. Thank you for trusting us with your insurance needs"
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Farrah Ivory

August 25, 2025

5  out of  5
rating by Farrah Ivory
"The best customer service."
We responded:
"Thanks for the 5 stars, Farrah! We’re so glad you loved our service. Don’t forget to ask about our referral program!"
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ngah melissa

August 25, 2025

5  out of  5
rating by ngah melissa
"I had an amazing experience, Liz Olvera was of so much help to me."
We responded:
"Melissa, thank you for the 5 stars and kind words! I’m so glad I could help. Don’t forget to ask about our referral program—we love rewarding our customers"
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M Starr

August 14, 2025

5  out of  5
rating by M Starr
"Always helpful & consistently reliable"
We responded:
"Thank you, M Starr! We’re glad to be your reliable insurance team. If you send a friend or family member our way, you’ll also get rewarded through our referral program—it’s our way of saying thanks"
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Luis Contreras

August 13, 2025

5  out of  5
rating by Luis Contreras
"Every time I call, I receive a fast response paired with outstanding service. Most recently, I was assisted by Kathy, and she was absolutely fantastic! She was incredibly kind, understood my urgent need, and delivered a quick resolution. The professionalism and care she showed made the entire experience smooth and stress-free. I highly recommend Liz Olvera and team for their reliable and attentive customer support!"
We responded:
"Thanks so much, Luis! We’re glad Kathy could take great care of you. If you know anyone—friends, family, or coworkers—who needs insurance, please send them our way. Referrals mean the world to us and we’ll be sure to treat them like family."
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pysau

August 8, 2025

5  out of  5
rating by pysau
"Kathy, the agent who helped me was very helpful and patient with me, making it an easy process. I'd recommend them to everyone."
We responded:
"Hi Pysau, Thank you for sharing your experience! We’re so glad Kathy was able to make the process smooth and stress-free for you. Your recommendation means a lot to us, and we truly appreciate the opportunity to help with your life and vehicle insurance needs."
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adolfo rene

August 5, 2025

5  out of  5
rating by adolfo rene
"Liz was extremely patient, personable and consultative. We reviewed multiple product offerings and ultimately arrived at a result that brought down costs, while increasing our coverage. Great work all around!"
We responded:
"Adolfo, I really appreciate your kind words! It was great working with you and I’m happy we landed on a plan that gave you more for less. Always here if you need anything, or if a friend or family member could use a hand too"
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andrea estupiñan

August 4, 2025

5  out of  5
rating by andrea estupiñan
"Excelente servicio! Sin complicaciones !! Y atienden directamente lo que necesitas hacer!!! Excellent service! No complications!! And they attend directly to what you need to do!!!"
We responded:
"Andrea, thank you for your kind words and 5-star rating! ¡Nos encanta saber que recibiste un servicio sin complicaciones y directo a lo que necesitabas! Si conoces a alguien que necesite ayuda con su seguro, ¡nos encantaría ayudarles también!"
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LakesidePhotography whiterock

August 1, 2025

5  out of  5
rating by LakesidePhotography whiterock
"Very helpful and willing to go above and beyond to help with my insurance."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you had a great experience. As a small business myself, we love helping other small businesses protect what matters most. Your support means the world to us!"
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Melissa Juarez

July 31, 2025

5  out of  5
rating by Melissa Juarez
"Kathy was really helpful and nice."
We responded:
"We appreciate your kind words, Melissa! So happy to hear Kathy made your experience a great one. If you have friends or family who need insurance help, feel free to send them our way!"
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Morgan N Johnson

July 28, 2025

5  out of  5
rating by Morgan N Johnson
"Liz made the whole process super smooth and quick!"
We responded:
"Thanks, Morgan! I’m so happy to hear the process was smooth for you. If any friends or family need help too, I’d love the chance to assist them as well!"