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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pysau

August 8, 2025

5  out of  5
rating by pysau
"Kathy, the agent who helped me was very helpful and patient with me, making it an easy process. I'd recommend them to everyone."
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adolfo rene

August 5, 2025

5  out of  5
rating by adolfo rene
"Liz was extremely patient, personable and consultative. We reviewed multiple product offerings and ultimately arrived at a result that brought down costs, while increasing our coverage. Great work all around!"
We responded:
"Adolfo, I really appreciate your kind words! It was great working with you and I’m happy we landed on a plan that gave you more for less. Always here if you need anything, or if a friend or family member could use a hand too"
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andrea estupiñan

August 4, 2025

5  out of  5
rating by andrea estupiñan
"Excelente servicio! Sin complicaciones !! Y atienden directamente lo que necesitas hacer!!! Excellent service! No complications!! And they attend directly to what you need to do!!!"
We responded:
"Andrea, thank you for your kind words and 5-star rating! ¡Nos encanta saber que recibiste un servicio sin complicaciones y directo a lo que necesitabas! Si conoces a alguien que necesite ayuda con su seguro, ¡nos encantaría ayudarles también!"
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LakesidePhotography whiterock

August 1, 2025

5  out of  5
rating by LakesidePhotography whiterock
"Very helpful and willing to go above and beyond to help with my insurance."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you had a great experience. As a small business myself, we love helping other small businesses protect what matters most. Your support means the world to us!"
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Melissa Juarez

July 31, 2025

5  out of  5
rating by Melissa Juarez
"Kathy was really helpful and nice."
We responded:
"We appreciate your kind words, Melissa! So happy to hear Kathy made your experience a great one. If you have friends or family who need insurance help, feel free to send them our way!"
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Morgan N Johnson

July 28, 2025

5  out of  5
rating by Morgan N Johnson
"Liz made the whole process super smooth and quick!"
We responded:
"Thanks, Morgan! I’m so happy to hear the process was smooth for you. If any friends or family need help too, I’d love the chance to assist them as well!"
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Eva Sánchez

July 25, 2025

5  out of  5
rating by Eva Sánchez
"Overall great service! Nice staff, affordable quotes and everything I needed was done in a matter of 5 minutes. Kathy was very helpful!"
We responded:
"Thank you, Eva! We’re thrilled to hear Kathy took great care of you and made the process so easy. We’d love to help your friends and family too. feel free to send them our way"
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Hannah Luepke

July 18, 2025

5  out of  5
rating by Hannah Luepke
"Liz Olvera’s office has been my go-to since moving to Dallas almost three years ago - I started with renters insurance and then added on car insurance when I purchased a vehicle. Their team is always friendly and helpful - I usually speak with Kathy and she is always eager to solve whatever issue I’m dealing with!"
We responded:
"Thank you so much, Hannah! We’re so grateful to have been your go-to for insurance these past three years. It means the world to us that you’ve trusted us through different stages of life—from renters to car insurance. Kathy will be thrilled to hear your kind words! If you ever have friends or family who need help with coverage, we’d be honored to help them too."
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Patricia Osorio

July 17, 2025

5  out of  5
rating by Patricia Osorio
"I’ve known Liz Olvera since she was an agent intern, and it’s been such a joy to watch her grow into the incredible State Farm agent she is today. I recently insured both of my vehicles through her office, and the process was smooth and stress-free ❤️🚘. Alfredo was a pleasure to work with—professional, helpful, and kind. So proud of all Liz and her team has accomplished!"
We responded:
"Patty, your words truly mean the world to me! It’s been such an honor to have your support from the very beginning. I’m so glad we could make the process smooth and easy for your auto insurance needs. Thank you for trusting us—Alfredo and the entire team appreciate your kind words. We’re proud to have you as part of our State Farm family!"
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WInchesterBoy320

July 16, 2025

5  out of  5
rating by WInchesterBoy320
"Alfredo was VERY helpful!! Got me a great quote and will be going back to him for my renters insurance."
We responded:
"Thanks for the awesome review! Alfredo is always happy to help, and we’re excited to assist you with your renters insurance. If you know anyone else looking for coverage, we’d truly appreciate your referral. We’re here to help your friends and family too!"
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adi gurhan

July 11, 2025

5  out of  5
rating by adi gurhan
"Wendy is amazing insurance cheaper then progressive does the place exist yes but there windows are tinted there’s an open sign pull up ganuchi101 from TikTok gets his insurance from here yo don’t forget to follow"
We responded:
"Thank you, Adi! Wendy is definitely a rockstar, and we’re so glad she helped you find better coverage at a better price. We love being part of this community—and yes, we’re real! Thanks for spreading the word—referrals from awesome clients like you mean the world to us."
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kd

July 10, 2025

5  out of  5
rating by kd
"Wendy was very helpful in picking my car insurance coverage"
We responded:
"Thank you so much for the kind words and 5-star review! We’re so glad Wendy was able to help you find the right car insurance coverage. Your support means a lot to us! If you have any friends or family who could use help with their insurance, we’d be honored to assist them too"
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Daniel Russell

July 1, 2025

5  out of  5
rating by Daniel Russell
"Very helpful service and very responsive. They worked with us even though WE were unresponsive at times."
We responded:
"Thank you so much Daniel! Your recommendation means everything to us. If you know anyone else who could use help with their insurance needs, we’d love to take great care of them too!"
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Victor Escalon

June 24, 2025

5  out of  5
rating by Victor Escalon
"Great customer service"
We responded:
"Thank you so much Victor! We’re always happy to help. Let us know if there’s anything else you need."
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DeSorrow Golden

June 18, 2025

5  out of  5
rating by DeSorrow Golden
"Liz Olvera was very helpful and went out of her way to get me the lowest rate possible."
We responded:
"Thank you so much for your kind words, DeSorrow! It was truly a pleasure helping you, and I’m so glad we were able to find the best rate for your needs. If you ever have any questions or need anything in the future, don’t hesitate to reach out. And if you know anyone else who could use some help with their insurance, feel free to send them my way—I’d love to help them too"
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Gabriela Picazo

June 17, 2025

5  out of  5
rating by Gabriela Picazo
"Alfredo he is the most patient person in the world …… he always there and respond very fast , he explain me very clear every time I have questions !! I have my house and 3 cars in my policy!!! Thank you Alfredo 🙏"
We responded:
"Gabriela, thank you for your thoughtful review! We’re so glad Alfredo has made your experience smooth and stress-free. We’re grateful for the opportunity to insure your home and vehicles, and if your friends or family ever need help, we’d love to assist them too!"
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Ben Franklin

June 16, 2025

5  out of  5
rating by Ben Franklin
"Great helped with all I need"
We responded:
"Thanks, Ben! We’re happy to hear everything went smoothly. If you ever need anything else — whether it’s auto, home, life, or health insurance — we’re just a call away"
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Jennifer Galvan

June 13, 2025

5  out of  5
rating by Jennifer Galvan
"I got my auto insurance over a year ago with them & it was the lowest rate compared to all the other companies. Recently I got life insurance and Kathy is very knowledgeable and explained a lot to me. Great costumer service & affordable prices :)"
We responded:
"Thank you, Jennifer! We’re so happy to hear Kathy took great care of you with your life insurance needs. We appreciate your loyalty and are always here to make insurance simple, affordable, and easy to understand."
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Paria Dehghanian

June 12, 2025

5  out of  5
rating by Paria Dehghanian
"They are super friendly and helpful. I recommend them."
We responded:
"Thank you so much for your kind words, Paria! It truly makes our day to hear that you found our team friendly and helpful. We’re always here whenever you need us!"
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Claire Miranda

June 7, 2025

5  out of  5
rating by Claire Miranda
"She walked me through the app and answered all my questions."
We responded:
"Thank you so much, Claire! We’re glad we could walk you through the app and answer all your questions. If you have friends or family who could use help with their insurance, we’d love to assist them too!"
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Kyle Strawser

June 6, 2025

5  out of  5
rating by Kyle Strawser
"Recently decided to switch back to State Farm and I was very impressed with not only the coverage and price I am now paying but also how attentive, friendly, and knowledgeable Kathy the agent who assisted me through the entire process was. It's also nice to know that my insurance agent is close by and very responsive to any of my questions. I highly recommend The Liz Olvera agency."
We responded:
"Kyle, welcome back and thank you for such a thoughtful review! Kathy takes pride in making sure every customer feels supported, and we’re so glad to hear she did just that. We’re lucky to have customers like you in our community!"
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Erina Mesa-Nauls

June 6, 2025

5  out of  5
rating by Erina Mesa-Nauls
"I’ve had such excellent service. Everyone has went out their way to make sure everything goes smoothly, thank you all!"
We responded:
"We appreciate you, Erina! It means a lot to hear that our team went above and beyond to make things easy for you. Thank you for trusting our office, we’re here whenever you need us."
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Alicia Govea

June 5, 2025

5  out of  5
rating by Alicia Govea
"I had a great conversation with an agent today regarding my policy benefits, she was helpful, and very pleasant. She explained all the benefits and answered all my questions. Best of all, because I bundled I got a great deal. It’s a great feeling to know my vehicles, home, and life (life insurance) are protected."
We responded:
" Thank you, Alicia! It means so much to hear that you feel secure with your coverage and had a great experience with our team. Protecting what matters most is our top priority. We’re always here if you need anything — and we’d love to help the people you care about too!"
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Rara Ramos

June 4, 2025

5  out of  5
rating by Rara Ramos
"Wendy did a great job of explaining a life insurance policies with me. I appreciate her time and getting me set up for anything that can happen. Thanks again!"
We responded:
"Thank you so much, Rara! We’re thrilled to hear Wendy took great care of you and helped you feel prepared for the future. We appreciate your trust in us — and if any friends or family are curious about life insurance, we’d love to help them too"
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Suita Montejo

June 3, 2025

5  out of  5
rating by Suita Montejo
"Good customer service. Alfredo siempre esta para ayudar con lo que necesite."
We responded:
"Gracias, Suita. Nos alegra saber que Alfredo siempre está listo para ayudarte. Valoramos mucho tu confianza. Si tienes familiares o amigos que necesiten ayuda con seguros, con gusto los apoyamos."